Privacy Policy

Official Sales Tips (OSLA) Privacy Policy

Effective Date: October 20, 2025
Last Updated: October 20, 2025

1. Introduction

Manzi LLC, doing business as Official Sales Tips (“Official Sales Tips,” “we,” “our,” or “us”), provides services that enable sales leaders and organizations to access systems, scripts, and processes to improve sales leadership performance (collectively, with this website, our “Services”).

This Privacy Policy describes how we collect, use, and share personal information, and the choices available to individuals who interact with our Services.

We treat all personal information covered by this Privacy Policy as information related to individuals acting in a business capacity, not personal or household use.

2. Personal Information We Collect

We collect personal information in the following ways:

Information You Provide

  • Contact information (name, company name, title, email address, phone number)

  • Account credentials (username, password)

  • Communications (messages, inquiries, feedback)

  • Marketing preferences and engagement data

  • Information about your company’s customers (if provided via CRM integrations or uploaded data)

Information from Third Parties

We may receive information from data providers, advertising partners, analytics vendors, and other service providers to enhance, improve, or personalize our Services.

Automatic Data Collection

We use cookies, pixels, local storage, and similar technologies to collect information about how visitors interact with our Services for analytics, performance, and advertising (including Google, Meta/Facebook/Instagram, and LinkedIn).

You can manage or disable cookies through your browser settings.

3. How We Use Personal Information

We use personal information to:

  • Provide, operate, and improve our Services

  • Communicate with you (updates, promotions, educational content)

  • Analyze usage and marketing effectiveness

  • Prevent fraud, misuse, and unauthorized access

  • Comply with legal and regulatory obligations

  • Aggregate or de-identify data for research or analytics

4. Email Communications & Third-Party Services

We use trusted third-party platforms to deliver emails, manage relationships, and run our systems, including:

  • High Level

  • HubSpot

  • Kajabi

  • Google Drive

  • Google Analytics and Meta Business Suite

These providers may collect limited engagement metrics (e.g., open rates, link clicks) and are contractually obligated to use your data only as necessary to support our business operations and comply with data protection laws.

5. Marketing & Advertising

We may use your information to:

  • Send marketing communications (you can opt out anytime)

  • Show you ads on third-party platforms based on your interactions with our website or emails

  • Measure and optimize ad effectiveness

You can opt out of marketing emails by clicking “unsubscribe” or emailing us directly.

6. How We Share Personal Information

We may share information with:

  • Service providers (hosting, email delivery, analytics, CRM, payment processors)

  • Professional advisors (auditors, attorneys, insurers)

  • Authorities (as required by law or to protect rights, safety, or property)

  • Business transferees (in the event of a merger, acquisition, or sale)

We do not sell or rent personal information.

7. Data Retention

We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Aggregated or de-identified data may be retained indefinitely.

8. Legal Bases for Processing (Massachusetts & Global Users)

If you are in the European Economic Area (EEA) or the United Kingdom, we process your data only when we have a legal basis, including:

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests (e.g., improving our Services)

  • Your consent, where required

9. International Data Transfers

We may transfer your personal information to the United States or other countries where our service providers operate.
When we do, we use safeguards such as Standard Contractual Clauses to ensure appropriate protection.

10. State Privacy Rights (Including Massachusetts)

Residents of certain U.S. states (including California, Colorado, Virginia, and Massachusetts) may have the right to:

  • Access or receive a copy of personal information we hold about you

  • Request correction or deletion of personal information

  • Opt out of targeted advertising or the sale/sharing of personal information

We do not sell personal information.

To exercise your rights, email [email protected].

11. Your Privacy Choices

You can:

  • Unsubscribe from marketing emails at any time

  • Manage cookies through browser or industry opt-out tools

  • Request access, correction, or deletion of your data by contacting us directly

12. Security

We implement reasonable technical and organizational measures to protect your information.

However, no system is completely secure, and we cannot guarantee absolute protection.

13. Other Sites & Services

Our Services may link to third-party sites.

We are not responsible for their privacy practices or content. Review their privacy policies before engaging with them.

14. Children

Our Services are not directed to children under 13.

If we learn that we have collected personal information from a child under 13, we will delete it promptly.

15. Do Not Track

Our website does not respond to “Do Not Track” signals. You can adjust your browser settings to limit cookies or other tracking technologies.

16. Changes to This Policy

We may update this policy periodically.

When we do, we will revise the “Last Updated” date and, if material changes occur, notify you via email or our website.

17. Contact Us

Manzi LLC d/b/a Official Sales Tips
Email: [email protected]
Phone: +1 (773) 899-5233
Mailing Address: Available upon request